Coordinated Entry

In the vision laid out by the United States Department of Housing and Urban Development (HUD), the coordinated entry process is an approach to coordination and management of a crisis response system’s resources that allows users to make consistent decisions from available information to efficiently and effectively connect people to interventions that will rapidly end their homelessness. As commonly misunderstood as a single element or aspect of the over process itself, an effective Coordinated Entry System (CES) is one that affects all aspects of a client’s interaction with Local, State, and Federal homeless assistance programs. This includes a systemic approach to diversion and prevention to avoid housing interventions, defining where clients access services, how communities prioritize resource allocation and available units/vouchers/beds, and a standardized way to measure overall effectiveness of the crisis response system. Successful communities incorporate multiple stakeholder groups in their system, not just service provider agencies. Client choice and client-centered approaches resonate among all relative policies and how we evaluate program and system effectiveness.

On January 22, 2018, the Alaska Coalition on Housing and Homelessness Board adopted the Alaska Balance of State Coordinated Entry Policies and Procedures. 

For questions about Coordinated Entry, email